Ann Cheales

“I can’t thank you enough for coming all the way here to help me sort out my problems with the new technology. I am very sorry that we weren’t here when you arrived and that you didn’t get home to your wife too late.

I just can’t tell you what a HUGE difference the new telephone synchronised with the ComPilot has made to my ability to hear my phone messages. We did a lot of experimenting this morning and I can honestly say that for the first time in years I can understand what is being said on the telephone and the answering machine. I know it will revolutionise my life and I can once again take part in communicating with people again. Not being able to hear the telephone was making me into a bit of a recluse and, although the computer makes up for the telephone in a lot of ways, it is wonderful once again to be able to talk to people on the telephone. Hopefully I will even be able to hear those terrible recorded messages which were denied me before as I could never make out what number I had to press for what request and usually ended up hanging up in frustration and waiting until I could get someone else to do it for me.

We went back to Newbury this morning and got the new I-phone and I-pad linked up together, and it now only remains for me to do a lot of work in trying to understand how it all works. Nicky left this afternoon and I feel as if my right hand has gone! But with this wonderful new technology to help me I feel the future is looking a great deal rosier.

Thank you once again so much for the huge part you have played in helping to make my life so much easier.”