Anonymous (32)

“I came to Pindrop last summer to look into getting new hearing aids – and they were fantastic! I was diagnosed with Otosclerosis when I was 27 – I wore NHS (BTE) hearing aids for 4 years. I was struggling with the style of those aids – but I liked the sound quality. I am an actress and wanted to find something more discreet but still effective for my hearing loss.

Julitta was brilliant. She had complete understanding of the aids I was currently using, she carried out hearing tests, and talked to me about my needs. She recommended hearing aids that would be powerful enough for my loss, had a similar sound to my previous aids, and that could be paired with accessories which mean I can stream phone calls, music, television etc. straight to my aids. (And they’re tiny so they can’t be seen when I’m on stage – brilliant!) The new hearing aids arrived very quickly and Pindrop let me come back in to adjust the levels until I was happy with the sound – Julitta identified what adjustments to make so the sound was clear and comfortable for me.

I feel I could go back to Pindrop at any time with any questions/concerns, but I haven’t needed to because they’re working brilliantly for me. Can’t recommend them highly enough!”